At Lifeccom, we aim to provide a seamless shopping experience by offering efficient and affordable shipping for all of our customers. Below are the details of our shipping methods and policies:
1. Shipping Fees
• Standard Shipping Fee: $7 USD for orders under $99.99 USD.
• Free Shipping: For orders of $99.99 USD or more, enjoy free shipping.
2. Order Processing Time
• Orders are processed within 2-3 business days after payment confirmation.
• Please note that processing time may vary during peak seasons or holidays.
3. Shipping Destinations
• We offer worldwide shipping! No matter where you are located, we are happy to deliver your children's shoes to you.
4. Estimated Delivery Times
The estimated delivery times depend on your location. These are general estimates:
• United States, Canada, Europe, and Australia: 7-15 business days.
• Other International Destinations: 10-20 business days.
Please note, these are estimated delivery times and could vary due to external factors such as customs delays or carrier issues.
5. Shipping Carriers
We work with reliable international shipping partners including DHL, FedEx, and UPS. The shipping carrier used for your order will be determined based on your location and the most efficient delivery method.
6. Order Tracking
• Once your order has been shipped, you will receive a tracking number and link to track your package.
• You can also check your order status by logging into your account on our website.
7. Customs Duties and Taxes
• International Orders: Customers are responsible for any customs duties, taxes, or import fees that may apply when shipping to your country.
• Please check with your local customs office for information on applicable charges and import regulations.
8. Delivery Issues
If your package is lost, damaged, or delayed, please reach out to us immediately at Sale@lifeccom.com. We will assist you in tracking your order and resolving any delivery-related issues.
9. Incorrect Shipping Information
• Please double-check your shipping details before placing your order. We are not responsible for delays or issues caused by incorrect or incomplete address information provided by customers.
10. Contact Us
If you have any questions regarding shipping or if you need assistance with your order, feel free to contact us:
• Email: Sale@lifeccom.com
• Address: RM 27, 2/F, BLK A, KWAI SHING IND BLDG PH 1, 36-40 TAI LIN PAI ROAD, KWAI CHUNG, HONG KONG